The use of Freshbux is subject to the following terms and conditions. Freshbux (referred to as ‘we’ or ‘us’ below).
1. Site Membership & Termination of Accounts
We only allow one account per person. Accounts are provided for personal use only, accounts used for business are not allowed unless prior authorisation has been requested and approved. If you’re going to make excessive purchases on behalf of other people or third parties, you must seek prior approval from us. We reserve the right to refuse membership. Further, we reserve the right to terminate your account without notice at any time.
2. Cashback Rewards
As an enrolled Freshbux member you may earn a percentage ’cashback’ or cash reward from a number of retailers as illustrated on the website. 100% of all credit we earn from retailers which can be traced back to you, will be credited to your account.
We deduct an annual admin fee of £5.95 (which is stated within your membership profile for your country of residence) from the initial Cashback a member earns in any Year; a "Year" is a twelve-month period commencing the date you become a Member, and each anniversary of that date.
Please note that there are various circumstances in which a transaction with a retailer may not constitute a Qualifying Transaction, or Cashback may not result from it. Our help pages provide further information about these circumstances.
Freshbux endeavor to be upfront and transparent. Note that all transactions you make are not with us, but with the individual retailer.
From time to time retailers may increase or decrease the commission paid - in which case the cashback offer illustrated on our site may be incorrect. We will always credit your account in line with whatever credit we receive from the retailer - be it more or less than indicated on our site.
When we have traced a paying transaction to your account, we will credit your account with a ‘pending payment’. Once the retailer confirms the transaction, the payment will be marked as ‘confirmed’ - this can take 30 days or more from the date of the purchase. If the goods are returned or the sale reversed by any means then the cashback payment will not be made.
Please remember that cashback can only be earned when you click through to a retailer’s website from a link on our site HAVING BEEN LOGGED INTO OUR SITE. Some retailers may not pay commission for repeat purchases on their site, we have no control over this.
Please note that you can maximize your chances of earning commission over several purchases if you click through to the retailer site from Freshbux directly before each purchase. In addition, you will only receive cashback if you’ve followed a direct link to a merchant from Freshbux. If you visit a retailer via another site (even if the other site is listed on Freshbux) then you will only receive the cashback offered from the direct site you have visited, an example would be a comparison service where you’re paid a low amount simply to search for a product, purchases made via links on the comparison site will not be eligible for additional cashback.
We cannot be held responsible if the retailer fails to report your sale to us. Retailers have their own rules upon which they determine transactions to be genuine, i.e. An attempt to simply earn money by clicking/registering with no intention to continue to use/buy from their website could be deemed as non-genuine. These rules may or may not be advertised by ourselves or the retailer and may be discretionary.
If your computer is used for more than one Freshbux account (i.e husband and wife) then allowed transaction recurrences may be determined across these multiple accounts as part of fraudulent usage prevention.
Whilst we will endeavour to recuperate non-payments from the retailer, the decision of ourselves, the retailer or retailers tracking agent is final.
Whilst we will try and recuperate missing commissions, at any point we reserve the right not to chase missing commission payments, particularly where no purchase is made. If missing payments are paid later by the retailer then your account will be credited. We will always pay our members their commission where money has been received from a retailer and tracked to a members account provided your account with us remains active, your transactions are deemed by ourselves and the retailers to be to be genuine and you meet the terms of the payment schedule.
Where a commission enquiry has been sucessfully paid by a retailer, you may receive a lower amount than expected, this is due to the amounts received by ourselves possibly being lower than the original claim. We do allow you to query this with us. If a retailer still hasn't paid a manual commission claim after a period of six months then we reserve the right to close the enquiry.
3. Payment Schedule
Cashback payments will be issued at your request. You will be able to request a cashback payment once your PAYABLE account balance reaches the thresholds for the selected payment type, this is €50 for Paypal. Once a payment has been made there will be a small period before you can request your next payment. Should a retailer delay payment or cease trading then we will make every reasonable effort to recover your cashback but we can make no guarantees to payment until funds have been received from the retailer or their agents. Any funds in your account will become forfeit should your account become dormant or terminated, see below. Individual payment methods may be limited or withdrawn on a discretionary basis to ensure only payment transactions are made as per our membership terms. Payment details must be kept accurate by yourself to avoid losing any due payments. Payments made to incorrect destinations are not always recoverable and may be subject to a recovery fee. We will not be held liable for any delays, or consequences of delays in payment. At any point we reserve the right to put payment requests on hold pending any investigation, this may be the case where unusual account activity is detected and verification is therefore required in order to deem the transactions as genuine.
4. Dormant Accounts
In order to minimize our administration overhead, we reserve the right to terminate dormant accounts. In order to keep an account active we do not require purchase transactions, but we do require you to log in to your account at least once every 6 months
5. Modification of Agreement
We may modify any of the terms and conditions contained in this Agreement, at any time and at our sole discretion for any reason. We will post the revised agreement on this website.
Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.
Freshbux is protected by copyright. The site, in whole or in part, is for your personal use only. You may not reproduce, or make available any part of the site, with or without amendments, other than for your own private use. Nor may you reproduce or make available any of the data contained within the site without our express written consent. You may not distribute or commercially exploit this site, without the express written consent of Freshbux. We reserve all other rights.
You agree to indemnify Freshbux against any loss, liability, claim, demand, damage or expense (including legal fees) that may occur in connection with the use of this site. We take reasonable care and skill to ensure that the data provided on this site is accurate and up to date. However, we give no warranty of the accuracy of any information on the site and do not accept liability for any errors or omissions, neither do we accept liability for any resulting damage or loss.
10. Linking from External Websites
Freshbux is happy for other websites to link to it; however, it does not permit pages to be loaded into frames on other sites. It does not permit links from any websites that contain material which could be construed as offensive.
11. Links to External Websites
Freshbux links to many other websites for information and as a service to our users. The external websites are not under our control and we are not responsible for the content of any linked site. By listing or linking to another site, we are not making any kind of endorsement and we accept no liability in respect of the content. We do not guarantee that links will work all of the time and cannot control the availability of the linked pages. If you deem any link inappropriate or offensive, or find any link to not work, then please let us know so that we may remove the link.
12. Un-Authorised Use Of Our Website
If it is found that the Freshbux website is being tamperd with in any way including modification of URLs, posting unauthorised URLs on public media, pages being spidered, automatic scripts or anything deemed by ourselves to be abnormal use then we may terminate your account and any earnings maybecome forfeit. To protect our retailers, any abuse of an offer may lead to transactions being revoked. Any transactions deemed to be of a suspicious nature may require verification by ourselves and/or the merchants involved, and further information on your transactions may be requested from yourself. For this reason, we may pass on any details which you have provided in communications with the merchant and its agencies. Usernames should not be offensive nor used in any way which may represent any trademarks or brand names, be it owned by Freshbux or other entities. Where this is the case then you will be required to update this to a suitable name.
13. Virus Disclaimer
We take all reasonable effort to test material before placing on our website. In the very unlikely event of any loss, disruption or damage, we cannot be held responsible for any loss, disruption or damage to your data or computer system which may occur whilst using material derived from this website.
The Freshbux website is provided ‘as is’, without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of, data or profits arising out of or in connection with the use of freshbux. These terms and conditions shall be governed by the laws of the Republic of Ireland. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of Ireland. You hereby consent to the exclusive jurisdiction of the Republic of Ireland courts in all disputes arising out of or relating to the use of this website. Use of this web site is unauthorised in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.